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> Recruitment>Becoming a Firefighter>
Personal Qualities & Attributes

If you are thinking of becoming a Firefighter, Norfolk Fire and Rescue Service is looking for people with special skills and abilities. Firefighters come from all walks of life – school or college, graduates or from those with looking for a change in job or a second career.

Much of the job involves working with the public so you will need to be a good communicator in order to :-

Give fire safety advice
Deal with people in emergency situations
Organising a team

You will need to:-

Listen to people to understand them
Know how to make yourself understood
Be firm with people at the scene of an emergency
Have a good level of fitness
Be calm under pressure
Enjoy working as part of a team
Be resourceful
Follow instructions carefully
Offer your own input where appropriate

The Fire and Rescue Service recognises in the selection process that candidates need to have particular personal qualities and attributes.

These are:

Commitment to Diversity
You should understand and respect diversity and adopt a fair and ethical approach to everyone.

Openness to Change
You should be open to change and actively seek to support it.

Confidence and Resilience
You should be confident and resilient even in highly challenging situations

Working with Others
You should be able to work easily with others both within the Fire and Rescue Service and in the community.

Effective Communication
You will need to be able to communicate effectively both verbally and in writing.

Commitment to Development
You should be committed to personal development for yourself and others.

Problem Solving
You will need to be practical and be able to solve problems in a safe, organised way.

Situational Awareness
Safety is paramount. You will need to be able to maintain an active awareness of the environment to promote safe and effective working.

Commitment to Excellence
You should have a conscientious and proactive approach to work to achieve and maintain excellent standards.


 Image - A firefighter attending a public display

Becoming a firefighter home
Core Values
Key Objectives
Work Patterns
Personal Qualities & Attributes
Becoming a Firefighter
Next Steps


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