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Performance Indicators

We are constantly looking forward and looking to improve to make our safe county even safer and also, importantly, offer value for money...


The Government requires all local authorities to collect and report a range of performance data to enable customers to gauge how well they are delivering quality value for money services.  However, the Government no longer specifies which performance indicators should be collected and encourages Fire and Rescue Services to work with local communities to develop the indicators.  Therefore, the Service is identifying a new suite of local indicators to reflect local community priorities.

To see how we contribute to Norfolk County Council’s objectives: County Council Plan 2012 - 15

Benchmarking Report - How we compare with other Fire and Rescue Services

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